Understanding the technological and business needs of individual business systems is a prerequisite for optimizing electro-energy system and reducing capital investment. By applying the best practices, we implement the entire electro-energy system within a construction and other projects.
Computer and telecommunication infrastructure networks are the part of information and telecommunication system with the longest lifespan that participates with the smallest share in total costs, while could be the greatest threat to the stability and availability of systems and services.
The quality of the computer and telecommunications infrastructure networks directly affects the lifespan, integrity and reliability of the users ICT system, so access to design and implementation does not allow any compromises.
Business continuity and disaster recover ability are some of fundamental requirements that reliable ICT system must address. Our customers are able to turn capital investments (CAPEX) into operating expense (OPEX), while allowing capital resources for developing own core business.
STORM data center provides:
Collocation of equipment/space
Infrastrucure rental (IaaS – Infrastructure as a Service, PaaS – Platform as a Service, SaaS – Software as a Service)
“Remote Hands & Eyes“ service
Remote backup services
"In-house" design, development and implementation
150 technical certificates as a support
Own development of SaaS solutions and protection system
NOC is a central point for managing and monitoring network infrastructure. Provides proactive approach to security and protection of system allowing high availability and uninterrupted ICT system performance. Certified experts monitor single or multiple internal or external network and proactively react to events that can degrade service or escalate to system breakdown.
The solution is in accordance with the recommendations of ITIL standard (Information Technology Infrastructure Library) and provides:
Continuous monitoring of service levels (SLA – Service Level Agreement)
Reporting and statistics
Coverage of 3 states (Croatia, Serbia, Kosovo); “Feet on the street” – physical support
Design and maintenance the most vulnerable systems
Own application for monitoring, analyzing and reporting
Security of ICT system is one of crucial factors for reliable and uninterrupted business, which cannot affect to efficiency and productivity, than accelerate business processes and data availability.
Modern time is greatly challenging for system security – from different kinds of logical threats, hacker attacks to targeted industrial espionage. Rapid exchange increases the need for better protection of processed, transferred and stored data.
Solutions for comprehensive ICT protection
Proactive detection, recording and prevention for malware activities
Aligned to international standards (PCI DSS, ISO/IEC 27001, ISO 20000-1)
Technical certificates of global vendors
Many years of experience in maintaining sensitive and critical ICT systems
Solutions for business communication and collaboration
The implementation of modern technologies in the organization's business results in the creation of key market advantages, and collaboration solutions are a key segment to increase company efficiency and productivity.
Solutions provide customers mobility, availability and collaboration, regardless of geographic location, time of communication, or device type ("Anytime, Anywhere, Any Device"):
IP Telephony Solution Covered by 3 Countries (Croatia, Serbia, Kosovo)
Own development of additional modules according to user needs
Developed modules for recording and analyzing conversations, calling charges, connecting to business applications ...
The most valuable part of every business is data, so their protection became imperative without compromise. Additionally, with the exponential growth of daily-generated data to be stored, the need for quick access to stored data is increasingly widespread.
Storage solution must be prompt, scalable, optimize file management, and simplify data consolidation. Some of the technologies applied in our solutions are compression, deduplication, mirroring and flash as increasingly applied technology.
Disaster recovery solutions
All flash array technology
Individualized approach for every customer according to its needs
Application of new technologies and support from leading world manufacturers
The contact center is the central point in the organization that manages customer relationships. With the ability to integrate with the user's business applications, the contact center provides consistent service regardless of the way and time of communication (24x7x365, phone, email, chat, fax ...), while at the same time providing specific sales and marketing opportunities (profit-maker) , such as proactive sales campaigns, acquisition of new customers, market research...
Integration with user business applications
Self Service Systems (IVRs - Interactive Voice Response)
Proactive sales campaigns
"Work-force optimization" - employee monitoring
Design tailored to the needs of users
Highest partner status and certified specialists with long-term experience in solutions leading world manufacturers
If it is innovative, optimized, and tailored to core business, advanced technology directly affects productivity growth and cost reduction, and ultimately earnings.
We offer customers the transformation and consolidation of IT infrastructure through server virtualization, desktop virtualization (VDI – Virtual Desktop Infrastructure) and application virtualization.
Significantly more advanced and more reliable monitoring and management of IT infrastructure
Technical certificates of leading world manufacturers
Own support for HW, SW and virtualization
Experience in complex projects of consolidation and system migration
Choosing an appropriate IT system, both hardware and software, provides secure, stable, and uninterrupted operation and ensures timely availability of business applications, thus directly affecting employee performance and business results.
Advanced IT technology in business means smaller investments per unit cost as well as market competitiveness.
Analysis of the current state of the IT system
Designing and developing recommendations for improvement
Solving the most IT issues that are present in modern business ECO system
Integrated business information systems include solutions that enable companies to automate and integrate all business processes into a unified system, which becomes a key resource for efficient resource management.
We provide a modern web-based ERP-CRM-DM-BI system, based on Open Source technology architecture.
Prompt adjustments to the business processes for each user
Consultants and analysts with years of experience in the area of business systems and business processes
Localization of solutions compliant with the needs and requirements of legal regulation
The concept of "Smart Classrooms" is intended for interactive learning, and is based on the deployment and integration of advanced HW and SW technology solutions into classic classrooms with the goal of improving teaching.
E-learning materials (electronic textbooks, presentations, animations, films ...)
Performing dynamic tests and quizzes of knowledge
Monitoring, collecting and analyzing student activities
Mutual communication between students and teachers
Ability of integration with the e-Dnevnik application
Integration of all system components
Experience gained through successful implementations of the solution
Solution for consolidation, digitization and protection of telecommunication infrastructure - Supracontrol is a unique system for access control and environmental monitoring in telecommunication and server chassis and data centers:
Developed in accordance with industry standards, rigorous testing and quality control
An integrated solution for emergency services includes comprehensive communication - reception and management of emergency interventions, GIS location and navigation, recording, analytics and ERP system.
Own software solutions monitorand integrate business processes while interactions are recorded through the system, resulting in timely service with optimum engagement capacity.
The solution is applied in emergency medical assistance, fire brigade units, sanitary transportation, communal and distribution systems (gas, electricity, water ...).
An integrated solution includes:
Receiving call/incident information
Alerting and interventions management (employees, equipment and vehicles)
Statistical reports and work indicators
Integration with other systems and databases
A complete information and communication solution for outpatient emergency medicine
Successful implementation covers 90% of the territory of the Republic of Croatia
Self-service interactive terminal is own developed product for improving business process users. It is made of specialized HW and SW, optimized for communicating with customers. The capabilities of adding specific components such as barcode scanners, cash and coins dispensers, cameras, printers, ejector drawers, etc., provide a wide range of applications.
Platform for integrated communication with users, customization according to customers visual identity, indoor and outdoor installation, vandal-proof construction, 24x7 work and positioning of the device at high frequency locations with display of marketing and/or other targeted content (Digital Signage) provide a number of benefits and savings.
PayBill - self-service user billing device
Hospital_Cube - device for automated control and management of medication storage and dispensing
Charging station - charging smart devices (smartphones, tablets, notebooks) with display of marketing and/or other content
BuyTicket - Automated process of ticket sales at frequent locations
Own development of solution
Hardware customization according to customer specific needs
Highly reliable components made and tested according to industry standards
Experience gained through successful implementation
Internet of things (IoT) is the network of physical devices embedded with electronics, software and sensors which enables devices to connect, collect and exchange data.
Involves extended Internet connectivity beyond standard devices, such as desktops, laptops, smartphones and tablets. Depending on the settings, devices can communicate and interact over the Internet, and be remotely monitored and controlled.
Solutions have a wide range of applications from logistics and vehicle tracking to sophisticated remote control of the work environment in complex data centers.
Own developed solution – Supracontrol
Certificates leading global manufacturers
Highly reliable components made and tested according to industry standards